This started within the last week. I can no longer connect to the Amplipi in my Spotify apps. I restarted the stream, rebooted the Amplipi, even added a new Spotify stream, I downgraded to 0.4.9 and re-upgraded to 0.4.10.
When I attempt to connect to the Amplipi from Spotify, it goes through “Connecting to…” for a minute, then gives up. At the same time I am still able to play via DLNA.
I do not see anything in the logs, but I feel like looking at the logs on the GUI doesn’t show everything that I’ve seen before when troubleshooting. How can I see more log information to troubleshoot this?
We’ve received a few reports of this issue this weekend and have replicated it in the office, it’s likely yet another Spotify API update which means we will be keeping an eye on our Spotify provider to put out an update for which we will then package into an update and ship out
This has happened a few times in the last six-ish months, it seems that the average turnaround thus far has been a week, the longest being two weeks. Nothing to worry about too much at the moment, just keep an eye out for an update to fix this soon.
In the meantime, there’s all sorts of workaround stream types: DLNA, Airplay, Bluetooth, even LMS (pending their own Spotty Spotify plugin having updates available)
We’ve found the root of the issue, and unfortunately it won’t be so simple as updating our Spotify client yet again.
Spotify has made some sort of change that makes Spotify Connect either not work or work fairly poorly on a per-account basis, basically some people are unaffected and others are affected to varying degrees with symptoms including losing metadata, losing connection on song change, or outright never being able to connect in the first place.
Here’s a post on the Spotify Community Forum that helped us find the nature of this issue, if you’d like a citation