Is this Unexpected Error serious? Should I just reboot everything and see if it goes away by magic? It was caused by a keypad-initiated software update.
Hey Rick!
That issue is typically solved by restarting the unit, which can be done by hitting the hardware reset button that can be accessed by poking a bent paperclip into the hold at the center of the bottom of the wallpanel. Note that at certain angles it is possible to miss the internal button, if you don’t see the screen restart with our logo then you haven’t hit it.
If this issue persists, make sure to contact us at support@micro-nova.com for further troubleshooting and support!