Error code 11 after new CM3 and upgrade to v0.4.4

Hi,

I had a faulty CM3 and recently received a replacement from MicroNova - excellent support as usual!

I just installed the new CM3, loaded my config and upgraded to v0.4.4. I had noticed prior to the upgrade an error code being flashed on the LCD screen, but assumed it was something to do with the faulty CM3.

However it is still happening…

Any idea what this error code means? Is there something else wrong with my unit?

Cheers,
Ben

Good to hear your back up and running!

Based on https://github.com/micro-nova/AmpliPi/blob/main/docs%2Fmanual%2FEINK_ERROR_CODES.md it looks like the display is getting a timeout talking to the API. However given your display with a bunch of audio playing it looks like the API connection is fine. This might be a bug the in error code that we added recently.

I’ll add an issue for it when I get back into the office. Sorry for the weird message.

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I’m getting the error 11 on my unit on 0.4.6 release. Did you manage to trace a root cause?

I think the root cause on this was the display code for the older display checked the API a little too soon and reports an error on the initial timeout that is never cleared. I’m unsure if this issue was ever completely fixed.

Is your AmpliPi app still functional?

I rebooted which resolved it (hard reset). I didn’t actually check the app. I believe it’s the second time it’s done it. I’ll do more investigation if it happens again.